Building Professional Excellence
Navigating Ethics and Crisis Management in Telemental Health
Telemental health has transformed the counseling profession, offering new opportunities and unique challenges. This webinar, presented by Dr. Michael Jones, will explore the critical intersections of professional ethics and crisis management in telemental health, highlighting their relevance to the Board Certified-Telemental Health (BC-TMH) certification.
Participants will gain insights into ethical decision-making frameworks tailored for telemental health settings, with an emphasis on upholding professional standards while navigating issues such as informed consent, confidentiality, and dual relationships. Dr. Jones will also provide strategies for effectively managing crises in virtual environments, including assessing risk, establishing safety protocols, and leveraging community resources to support clients in distress.
Drawing on his expertise as an NBCC Minority Fellowship Program Fellow and seasoned telemental health practitioner, Dr. Jones will illustrate how these principles can be applied to foster equity, accessibility, and ethical excellence in telemental health care. This webinar is ideal for mental health professionals looking to expand their telemental health expertise while meeting continuing education requirements.
- analyze the ethical challenges unique to telemental health, including issues related to confidentiality.
- apply best practices for managing client crises in a virtual setting, including identifying risk factors, implementing safety protocols, and engaging emergency resources.
- evaluate how the BC-TMH certification prepares counselors to address ethical and crisis-related challenges in telemental health practice.
Presenters
Michael Jones, PhD, NCC, BC-TMH, LPC-S
Dr. Michael Jones is a prominent counselor educator, clinician, and leader in the mental health counseling profession. With over a decade of higher education experience, he is a Professor of Counseling and Director of Continued Education at the University of the Cumberlands, where he teaches graduate-level courses, mentors future counselors, and leads programs aligned with CACREP standards.
Dr. Jones earned his PhD in counselor education and supervision from Regent University, with a dissertation titled Cultural Homelessness: Analyzing Self-Esteem Between Biracial and Monoracial Adults. He also holds an EdS in professional counseling from Harding University, an MA in clinical pastoral counseling from Ashland Theological Seminary, and a BS in child development and family studies from Freed-Hardeman University.
An expert in telemental health, Dr. Jones provides the nationally recognized Board Certified-Telemental Health Provider (BC-TMH) training, which has equipped more than 8,000 clinicians to integrate technology into mental health practice. His research interests include African American mental health, ethical practice in counseling, telemental health, and artificial intelligence applications in clinical settings.
Dr. Jones is a prolific author, contributing to peer-reviewed articles, book chapters, and newsletters on topics such as cultural dynamics in supervision, ethical considerations in private practice, and digital storytelling in counselor education. His upcoming co-edited book, Mental Health and the Black Man: A Mixtape Experience of Hardship and Harmony (summer 2025), examines the intersection of culture and mental health. A leader in the profession, Dr. Jones is the immediate past President of the Southern Association of Counselor Education and Supervision (SACES) and a member of the NBCC Foundation Minority Fellowship Advisory Council. His work has earned numerous accolades, including the ArCA Blair Olson Distinguished Professional Service Award and the ArACES Rosenthal Award for Counselor Educator of the Year. Dr. Jones is a sought-after speaker, presenting nationally and internationally on topics such as telemental health, cultural inclusivity, and innovative uses of AI in education. His dedication to mentorship, advocacy, and advancing the counseling field underscores his lasting impact on the profession.
NBCC Foundation has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 805. Programs that do not qualify for NBCC credit are clearly identified. NBCC Foundation is solely responsible for all aspects of the programs.
Each state sets its own requirements for licensure, including continuing education requirements to maintain licensure. Questions about CE requirements for state licensure should be directed to your state board. You can find their contact information on our state board directory.
